Case Process

We seek first to understand what happened, what you are going through, and how your life has changed. In order to understand, we must listen. Listening allows us to explain your situation to an adjuster, opposing counsel, a mediator, a judge, and/or a jury.

We are committed to helping you understand the law in common sense terms. Knowledge is power.

Our team will investigate your case by gathering all necessary records, contacting witnesses and getting statements, and hiring experts to help us to understand and explain what happened. We keep our clients informed of our investigation throughout our representation.

We believe in being honest with our clients. After we have completed our investigation, we will discuss the strengths and weaknesses of your case with you. We will also talk about potential outcomes and how much we think your case is worth. You will have the opportunity to have all of your questions answered.

We make all reasonable attempts to resolve a case without filing a lawsuit, and many of our cases do resolve outside of court. We tell your story to the insurance company by sharing the information we’ve gathered during the investigation phase. We promptly relay any and all settlement offers to you. We will consider the possibility of a pre-suit mediation and discuss all options of alternative dispute resolution with you.

Sometimes insurance companies don’t do what they should, but we will not be pushed around. We will file suit if necessary and we will hold them accountable so that you are fairly and fully compensated for your harms and losses.

Most of our cases settle before trial, but that’s because we are willing and able to capably try your case to a jury or a judge. Some firms are just settlers. We are a trial firm. Every step in our process builds towards trial. Insurance companies have no reason to offer full and fair compensation when they know a lawyer or a law firm is just going to settle. We pride ourselves on trying cases, and insurance companies know this.