Are you longing to join a great team? Interested in being compensated for your talents in a family-oriented atmosphere? When you join the firm, you join the family.
When our team members feel cared for by our company, they in turn care for our clients, and each other, with a deeper reverence and a more sincere commitment to their work ethic and the quality of their service to others.
OUR TEAM MEMBER BILL OF RIGHTS:
The right to know what is expected of me at work.
The right to have the proper materials, equipment and training I need to do my work right.
The right to have the opportunity to do what I do best every day.
The right to feel what I do every day is important.
The right to receive accurate feedback.
The right to keep learning and have opportunities to learn and grow.
The right to have someone mentor me and encourage my development and have my progress discussed.
The right to be treated with respect
The right to speak up and have my opinions discussed with honest and authentic communication with my co-workers.
The right to have a workplace free from gossip – where problems are raised directly.
The right to have a life outside of work.
The right to be vulnerable. We do not want you struggling alone with any problem. We are human.
“Be not simply good; be good for something” – Henry David Thoreau
At CT Trial Firm, LLC we believe that our organization is a machine consisting of two parts: culture and people. We believe that great organizations have both great people and great culture. Great people have both great character and great capabilities. Great cultures bring problems and disagreements to the surface and solve them well, and they love imagining and building great things that haven’t been built before.
Say something if we aren’t holding ourselves to our principles.
We think of our team like a sports team – no one person possesses everything required to produce success yet everyone must excel.
We hire people that we want to share our lives with.
We focus more on making the pie bigger than on exactly how to slice it.
Be generous and expect generosity from others.
We will provide constant feedback that will be accurate. We believe that accurate feedback is ultimately kind feedback.
Reflect on your performance
LAW OPERATIONS PRINCIPLES
We hold ourselves to the highest ethical standards.
We are honest and up front with our clients. We tell them bad news.
We empathize with our clients.
We educate our clients so they feel empowered to make their own decisions.
We never compromise our principles for a quick buck.
We invest in the constant training and education of our team members.
Team members are expected to identify problems and propose solutions.
Team members are expected to document process.
We treat each other with respect. Disrespect is not tolerated.
Every teammate is listened to.
We constantly communicate with our clients about all details of their case.
We are growing. If you think you can be an asset to our team please send us an email at firstname.lastname@example.org.
BUILDING THE MACHINE
We are constantly working on the machine. We are trying to build a prototype for the best injury firm in the country. We’re not just trying to do something right once we are trying to do it right and then ensure that it can be done right the next 5000 times by someone else.
When a problem occurs we discuss it on two levels. One is at the machine level (why the outcome happened) and the second is at the case at hand level (what to do about it).
Every team member will have clearly assigned responsibilities.
If you can’t handle your responsibilities it is your responsibility to let your supervisor know.
We are personally responsible to our firm. When discussing a problem we avoid using “we” and “they” because the mask responsibility.
Recognize that everyone has too much to do.
We use checklists and document processes. Documenting processes is vital to every job.