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Telephone & Cable Installation Fees For Connecticut Nursing Home Residents

Residents in nursing homes may often change rooms for a number of reasons including roommate disputes.

Now they’ll have a few less things to worry about.

On October 1, 2008, PA 08-115 went into effect which prohibits telephone and cable operators from charging an installation fee when a resident changes rooms within a facility.

The problem with this act is that the legislature took away some of its bite by providing that a violation does not constitute an unfair or deceptive trade practice under CUTPA.

It seems pretty unfair that a utility company could charge fees for installation of television and cable when a resident changes rooms in violation of an express public policy and it not be an unfair trade practice.